Utilities

The California Public Utilities Commission (CPUC) has summarized relevant information on wildfires, including investigations, de-energizations, and wildfire mitigation. Information and updates can be found on the CPUC website at www.CPUC.ca.gov/Nov2018wildfires/

Importantly, new consumer protections are in place for utility customers who are victims of wildfires. Utilities cannot disconnect wildfire-impacted customers for nonpayment or bill customers whose homes are not capable of receiving utility services. Utilities must waive deposit requirements for residents seeking to re-establish service. A full list of protections for wildfire victims can be found on the CPUC News Blog. Customers may file complaints by contacting the CPUC Consumer Affairs Branch by calling 800-649-7570 (Monday through Friday, 8:30 AM to 4:30 PM).

ELECTRICITY

Southern California Edison (SCE) - SCE.com/LocalPlanning or call 800-655-4555.

Beginning in February 2019, SCE will be conducting inspections of its equipment in High Fire Risk Areas, which may require access to SCE’s electrical equipment on residential property in Malibu. View the SCE Notice or visit SCE.com/safety/wildfire for more information. 

POLICY FOR PROVIDING ELECTRICITY TO PROPERTIES WITH DESTROYED STRUCTURES 

The City has prepared a list of procedures for property owners whose residential structures were impacted by the Woolsey Fire. Electrical service may be considered for habitable structures, such as primary residences, guest houses, or pool houses, where it is deemed safe. Electrical service may also be considered for the purposes of operating specific equipment, such as irrigation controllers, pool equipment, and vehicular access gates.

GAS

SoCal Gas (Sempra) - SoCalGas.com/fires

The SoCalGas website is being updated with new information, as well as information on expedited service connections, to help residents affected by the fire. Call the Customer Call Center at 877-238-0092 to restore gas service. 

WATER

Los Angeles County Department of Public Works (DPW), Waterworks District No. 29 - https://dpw.lacounty.gov/rebuild/

Call 877-637-366 or visit the Malibu office at 23533 Civic Center Way (near the Library) for all questions regarding fire rebuilds, water meters, fire flow availability.