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Pollution Prevention Hotline
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Report by Phone

Call 310-456-2489, ext. 311 to report flows into the storm drain system or onto any public street.

The Pollution Prevention Hotline is for the public to provide immediate notification of activities that are impacting the environment and/or public health. The hotline is staffed 24/7 with bilingual operators (English & Spanish) to assist callers. Operators will immediately notify appropriate City staff to respond to the incident. Dependent upon the type of incident reported, City staff may contact the caller to obtain additional information. All caller information will be kept confidential.

Examples of prohibited activities include:
  • Sewage discharges onto the ground, into storm drains, or surface waters (creeks and oceans)
  • Overflowing onsite wastewater treatment systems (OWTS, also known as septic systems)
  • Septic or greywater (soapy water from washing machines or car washing) flowing towards storm drains or surface waters
  • Pollution entering storm drains or surface waters
  • Contamination to creeks, lagoons, or the ocean
  • Dry-weather discharge from pipes
  • Dumping into drains and/or surface waters
  • Construction site soil or debris entering the streets, storm drains, or surface waters
  • Polluted runoff from construction storage or leaking dumpsters

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Online Report Form

If you would like to report flows into the storm drain system or onto any public street, you can fill out this form.

Only report incidents via email if the event happened in the recent past or is not immediately dangerous to public health and/or the environment. You are welcome and encouraged to attach photos. Note: the City's data file size limit is 10MB per email.

Environmental Programs

Call City Hall at 310-456-2489 during business hours with questions regarding other Environmental Programs.

City of Malibu